THE FOLLOWING TERMS AND CONDITIONS SHALL APPLY TO EACH
AGREEMENT FOR THE SALE OF GOODS AND/OR THE SUPPLY OF SERVICES:

IMPORTANT INFORMATION: Costs Clause: The Customer is liable for all reasonable expenses (including contingent expenses such as debt collection commission) and legal costs (on a full indemnity basis) incurred by Xtreme Digital for enforcement of monies due from the Customer to Xtreme Digital. Please be sure to read the TERMS AND CONDITIONS below.

We subscribe to CreditorWatch. It allows businesses to list companies that don’t pay their bills. Small businesses can search the site and receive alerts when a business is listed on the site as having defaulted on a payment. Clients who fail to pay their bills within the guidelines will be placed on this list as bad creditors.

1. DEFINITIONS AND INTERPRETATIONS
– “Seller” shall mean Advision Graphic Design Pty Ltd T/A Xtreme Digital.
– “Buyer” shall mean the Buyer named on any quotation, invoice, purchase order, or any other
documentation produced in relation to an agreement for the supply of Goods and/or Services, or
any person acting on behalf of and with the authority of the Buyer.
– “Price” shall mean the cost of the Goods/Services as agreed between the Seller and the Buyer
subject to clause 5 hereof.
– “Goods” shall mean all Goods supplied by the Seller to the Buyer or ordered by the Buyer but
not yet supplied and includes Goods described on any quotation, invoice, purchase order, or any
other document including any recommendations and advice.
– “Services”shall mean all Services supplied by the Seller to the Buyer and includes Installation,
and any other Services described on any quotation, invoice, purchase order, or any other
document including any recommendations and advice.
2. JURISDICTION
All transactions shall be governed by and construed in accordance with the laws of the State of Queensland. The Buyer submits to the jurisdiction of the Courts of the State of Queensland.
3. OFFER AND ACCEPTANCE
Any request from the Buyer to the Seller for the supply of Goods/Services however made shall constitute acceptance of the terms and conditions contained herein.
Where more than one Buyer has entered into an agreement with the Seller for the supply of Goods/Services, all Buyers shall be jointly and severally liable for all payments of the Price.
These terms become binding upon acceptance, and may thereafter only be altered or revoked with the written consent of the Seller.
Any changes to the Buyer’s details, including name, address, telephone, email, or any changes in ownership structure of the Buyer requires written notice of (10) days.
4. GOODS / SERVICES
The Goods/Services are as described on any quotation, invoice, purchase order, or any other document provided to the Buyer by the Seller.
Unless otherwise agreed in writing, the Buyer shall be responsible for obtaining all necessary approvals, permits, and or permissions in order for the Seller to fulfil its obligations.
Unless otherwise agreed in writing, the Seller assumes no responsibility for electrical connection of illuminated signage.
5. PRICE
The Buyer agrees to pay the Seller the price of the Goods/Services upon practical completion of the work. The Price will be determined by the Sellers quotation, or indicated on invoices, order forms, or any other documentation provided by the Seller to the Buyer.
The Seller’s quoted price will be binding upon the Seller for a period of thirty (30) days after the date of the quotation. In the event that the Seller, or the Seller’s authorised agent, representative, contractor, or employee has not inspected the site, the Seller shall not be bound by any quotation for installation of the Goods.
In the event that the Seller discovers that additional work is required which will cause the price to exceed the initial quote, the Seller will seek confirmation from the Buyer to proceed with the work.
Any variation from the original agreed works or specifications may affect the Price, and any such variations to the Price will be shown on a quotation variation form. Payment for all variations must be made in full at the time of their completion. GST Conditions will apply to all goods purchased and services supplied.
6. PAYMENT TERMS
In the event that the Buyer has been granted a credit account, the Buyer agrees to pay all amounts in full, within seven (7) days from the date of the invoice.
At the Seller’s sole discretion, progress payments may be required during the course of completing the work. Any progress payment requested by the Seller must be paid in full prior to any further work being carried out.
At the Seller’s sole discretion, a deposit of 50% of the quoted price may be required before the supply of any Goods or Services.
Payment will be made by cash, cheque, direct deposit, or by any other method as may be agreed between the Buyer and the Seller.
Payments by credit card shall incur an additional charge equal to the transaction fee imposed by the supplier of the credit facility.
7. DELIVERY
The Buyer shall be responsible for making any necessary arrangements to take delivery of the Goods and supplying the correct delivery address and time.
Delivery of the Goods to any third party nominated by the Buyer (including carriers) is deemed to be delivery to the Buyer.
The failure of the Seller to deliver shall not entitle either party to treat this contract as being cancelled.
Should the Seller fail to deliver all or part of the Goods, the Seller shall not be liable for any loss or damage incurred by the Buyer, or any of the Buyer’s agents, customers, related companies, or contractors.
Should the Seller need to arrange carriage for the Goods, any additional costs incurred by the Seller, including insurance shall be added to the Price, and will be due and payable on the agreed date for payment.
8. NOTIFICATION OF DEFECTS
The Buyer shall inspect the Goods upon delivery and notify the Seller within seven (7) days of any alleged defects, or failure to fulfil the quotation. The Seller will be given access to any Goods within a reasonable time after delivery in order to inspect any alleged defects in the Goods.
Should the Buyer fail to give such notification, the Goods/Services will be deemed to be in compliance with those ordered, and free from any defects whatsoever.
9. WARRANTIES
Where the Seller has not manufactured the Goods, the Seller accepts no liability whatsoever, except for any workmanship associated with the supply of the Goods.
The Seller hereby warrants that subject to the conditions of warranty as specified in clause 10 herein, all Goods supplied are covered by a thirty (30) day warranty against defects arising from workmanship or materials.
Where the Seller has agreed in writing that the Buyer is entitled to claim under warranty, the Seller’s liability is limited to (at the Seller’s discretion), replacing or repairing the Goods.
Any costs associated with the return of Goods for the purpose of a warranty claim shall be the responsibility of the Buyer.
10. CONDITIONS OF WARRANTY
The Seller’s warranty will not be applicable in a situation where;
The Buyer has failed to follow instructions supplied by the Seller in relation to proper use of the Goods.
The Goods have been used in a manner other than their original intended use.
Installation of the Goods has not been carried out by persons recognised by the Seller as being trained and accredited to install the Goods.
The Goods continue to be used after any fault or defect has become known to the Buyer, or would have become known to a reasonable person.
The defect or fault has occurred from reasonable wear and tear in use.
The defect or fault has occurred as a result of circumstances beyond the control of either the Buyer or the Seller.
The Seller accepts no responsibility for loss or damage to the Buyer, financial or otherwise, arising from a delay in the time taken for the Seller to replace or repair any Goods covered by the warranty.
The warranty will become void if any maintenance or alteration is made to the Goods without the Seller’s knowledge and consent.
11. BUYER’S DISCLAIMER
The Buyer hereby disclaims any right to cancel the contract, or to seek compensation for loss or damages arising from any misrepresentation made to the Buyer by the Seller, or any related corporations of the Seller, and their respective officers, employees, agents and contractors.
The Buyer acknowledges that the Buyer buys the Goods/Services relying solely upon the Buyer’s own skill and judgement.
12. INTELLECTUAL PROPERTY
Where any designs or specifications have been supplied by the Buyer for manufacture by Seller, the Buyer warrants that the use of those designs or specifications for the manufacture, assembly or supply of the Goods shall not infringe the rights of any third party.
Where the Seller produces any design, pattern, or specification during the manufacture of the Goods, intellectual property in them remains with the Seller, and may only be reproduced or copied with the written consent of the Seller.
13. REGISTERED SECURITY
The Buyer hereby charges in favour of the Seller all of the Buyer’s estate and interest in any land and in any other assets, whether tangible or intangible, in which the Buyer now has any legal or beneficial interest or in which the Buyer later acquires any such interest, with payment of all monies owed by the Buyer, and consents to the lodging by the Seller of a caveat or caveats which note its interest in that real property.
14. DEFAULT
The Buyer hereby agrees that if the Buyer should:
As an individual, commit an act of bankruptcy; or
As a company, pass a resolution for winding up or have a summons to wind up issued against it; or
Become subject to any form of external administration; or
Enter into an arrangement regarding outstanding payment with any of its creditors; or
Allow any invoice to remain in arrears for a period of over thirty (30) days; all monies currently owed to the Seller shall become due and payable immediately, and the Seller shall have the right to terminate the supply of Goods and Services to the Buyer.
Should the Buyer fail to pay any invoice when due, the Buyer will be responsible for any additional costs associated with recovery of all outstanding amounts, including but not limited to the costs of a solicitor, and any cost incurred by the Seller to its nominated collection agency.
Interest on overdue accounts may be charged at a rate not exceeding the prevailing bank overdraft rate and the Buyer expressly undertakes to pay all such interest.
The Seller will not be liable to the Buyer for any loss or damage the Buyer suffers because the Seller exercised its rights under this clause.
15. RETENTION OF TITLE
Ownership, Property, and Title in all Goods shall remain vested in the Seller until the Buyer has paid all monies owing to the Seller for all Goods and/or Services provided
The Seller may request in writing that the Buyer return the Goods or any part of them at any time until property in the Goods has passed to the Buyer.
Should the Buyer fail to return the Goods to the Seller upon such notice, the Seller, without prejudice to any of its other rights and remedies under this agreement, reserves the right of entry to the Buyer’s premises or any other premises where the Goods may be stored, by its servants or agents for the purpose of recovering or re selling the Goods, and any cost incurred as a result of such action will be the responsibility of the Buyer.
16. UNPAID SELLERS’ RIGHTS
If payment has not been received by the Seller when due, and the Seller has made a verbal or written demand for payment, and the Goods are in possession or control of the Seller, the Seller reserves the right to dispose of the Goods, and claim from the Buyer any loss arising as a result of such disposal.
17. RISK
Notwithstanding retention of title as specified in clause 15 hereof, all risk passes to the Buyer upon delivery.
If any of the Goods are damaged or destroyed prior to title in them passing to the Buyer, the Seller is entitled, without prejudice to any of its other rights and remedies under any agreement, to any insurance proceeds payable for the Goods.
18. CANCELLATION
The Seller may cancel delivery of Goods/Services at any time before delivery by giving written notice to the Buyer.
The Seller shall not be liable for any loss or damage whatever arising from such cancellation.
At the Seller’s sole discretion, the Buyer may cancel delivery of Goods/Services.
In the event that the Buyer cancels delivery of Goods or Services, the Buyer shall be liable for any costs incurred by the Seller up to the time of cancellation, including but not limited to any re stocking fees incurred by the Seller.
19. LIMITATION OF LIABILITY.
The liability of the Seller to the Buyer for any reason related to the performance of the Goods/Services under this agreement shall be limited to the amount paid or payable by the Buyer to the Seller for such Goods/Services.
The Seller accepts no liability for Goods manufactured based on measurements and specifications supplied by the Buyer, and the Buyer shall be responsible for any additional costs associated with alteration of the Goods.
20. PRIVACY ACT 1988
The Buyer hereby gives consent to the Seller obtaining a personal credit report to collect overdue payment on commercial or consumer credit (Section 18K (1) (h) Privacy Act 1988).
The Buyer agrees that Individual Data provided may be used and retained by the Seller for the following purposes and for other purposes as agreed to between the Buyer and Seller or required by law from time to time:
Provision of Goods/Services
Marketing of Goods/Services by the Seller, its agents, distributors, or contractors.
Assessing the credit worthiness of the buyer in relation to extending credit.
Exchanging of information with a credit reporting agency or trade reference named by the Buyer.
Processing of any payment instructions, direct debit facilities and/or credit facilities requested by buyer.
Collection of amounts outstanding in the Buyer’s account by the Seller’s nominated Collection agent or solicitor.
21. GOVERNMENT APPROVALS
The Buyer is responsible, at the Buyer’s own cost, for arranging all licences, government consents, and approvals which may be required for the performance of any works under any agreement.
22. THE COMMONWEALTH TRADE PRACTICES ACT 1974 AND FAIR TRADING ACTS
The warranties, conditions, rights and remedies of the Buyer as outlined in the Commonwealth Trade Practices Act 1974 and the relevant Fair Trading Act of Queensland are not intended to be compromised as a result of anything contained in these terms and conditions, except to the degree permitted by those Acts.
23. GENERAL
The Seller assumes no responsibility for changes in the laws of Queensland, or the Commonwealth of Australia which may affect the supply of Goods/Services.
The Seller may sub-contract part or all of its obligations under this agreement without the Buyer’s consent.
The Seller reserves the right to review these terms and conditions at any time, and if any changes are deemed necessary, the Buyer will be advised of such changes upon them being made and they shall thereupon immediately become binding upon the Buyer.
Neither the Seller nor the Buyer shall be liable for any breach of any provisions of any contract arising from an act of God, natural disaster, terrorism, war, or any other occurrence beyond the control of either party.
If any Terms or Conditions contained in this document are found to be unenforceable for reasons of invalidity or legality, the remaining provisions shall not be affected in any way whatsoever.

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TEARDROP, BOWHEAD AND FLAG KITS

Poles:
The poles are made from a carbon fibre composite material. Poles come at a size that compliments the height of the flag, Making the poles longer is not recommended as it will place unnecessary strain on the flag and may cause the pole to bend or break.

Bases:
It is recommended that the bases offered are used. Creating your own way of securing the flag voids any responsibility of the supplier for any damage to the flags or poles thereafter.

Life Expectancy:
This is entirely dependent on the climatic conditions and hours of flying. We would advise that since most flags are either an act of courtesy (national flags) or advertising (company logos) it is best to have them in top condition by changing them regularly. Flags are an inexpensive and highly visible means to advertise your company.

How long a flag will last is an impossible question to answer as it depends upon so many factors which cannot be monitored by the supplier. Typically a flag will have a life expectancy of around 3,000 hours of flying. If flown continuously 24/7 this equates to around 3 months. However if the flag is only flown from dawn to dusk 12 hours a day this substantially extends the overall life expectancy of the flag to 6 months or more. Leaving flags flying in high winds will dramatically reduce their life expectancy.

If left out indefinitely, a flag will eventually succumb to the elements. However with good care and the correct buying decisions made at the outset, you can contribute greatly to ensuring your flag experiences a longer life than anticipated or is generally expected. If looked after they have been known to last 2 years. They have also lasted less than 3 months on occasions, having been damaged by severe conditions, or by hitting against a roof, wall or fence etc during flying. As the supplier cannot monitor this, no warranty can be offered for flags or parts.

Event flags are generally only used periodically and can therefore be expected to have a far longer life than constantly flown flags – if maintained correctly!

Wind and rain
In winds exceeding 40kmh flags should be taken down. Remember that if it is windy at ground level it is much worse at the top of the flagstaff. Heavy rain will increase the weight of the flag which will cause unnecessary wear, especially in high winds.

Dye Stability
We use the Dye-sublimation (link to dye sub page) process for many of our flags which means the dyes are “baked” into the flag’s fabric meaning the colours last a lot longer than flags printed using other methods. The dyes used in our manufacturing process are all tested for UV stability however things such as pollution, salt and direct sunlight can have adverse effects on colour vibrancy over time. CMYK colours are used in the sublimation process and Pantone colours cannot be perfectly replicated due to this. Please only supply the CMYK break down of your corporate colours by submitting a style guide.

Damage
Damage to flags is often caused by objects that the flag beats against, whether that be a building or a fence etc. To reduce the risk of damage, ensure that the halyard is taut at all times, and that there is no risk of the flag snagging and the correct bases are used for installation.

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UNIFORMS

SCREENPRINTING

DO NOT WASH THE GARMENT FOR 7 DAYS

As washing prior to this can affect the quality of the print!

  • Always wash inside out
  • First 2 washes by hand in cold water only
  • Use low temperature wash only as high temps can fade print, 30 degrees cel maxium
  • NEVER TUMBLE DRY
  • Only iron inside out if required at all
  • We take no responsibility for any issue cause to garments as we cannot monitor your care for them

 

HEATPRESS (TRANSFER)

Heatpress Clothing Care Instructions

Washing –

  • Before washing, wait 48 hours after heat transfer application
  • To protect the heat transfer applique from abrasion as garments rub together during the wash cycle, turn the garment inside out.
  • Wash the garment at low or warm water temperature settings.
  • Use a mild detergent. Never use chlorine bleach.
  • Do not dry clean.

Drying –

  • The high heat in driers can cause much more damage to heat applied graphics than washing. To prevent heat damage we recommend that you don’t not tumble dry. If you do tumble dry, it is to be only on a low heat however we don’t guarantee the prints to last.
  • To protect the image from abrasion or fading turn it inside out when drying.

Ironing –

  • When ironing a garment with a heat transfer graphic, turn the garment inside out or cover the graphic with cotton cloth. If a hot iron touches the film, it will melt and ruin the graphics.

*Customers are welcome to bring their own shirts in but we only guarantee shirts through our suppliers, we do not take any responsibility for shirts supplied by customers.

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VEHICLE SIGNAGE

Vehicle Wraps:

Upon completion of the install, a 5 day bonding process is required to ensure that all conformed areas are set, the vinyl becomes relaxed and the adhesives have had a chance to “wet-out” creating a maximised bond. During this time any small bubbles or imperfection may be reduced or completely eliminated. Do not wash you car during this time. Good quality, properly installed vehicle wraps and vinyl graphics should last for many years, however diligent care and maintenance is essential to getting the most life out of them. We recommend you adhere to the following after care:

STORE UNDERCOVER WHENEVER POSSIBLE
Your vinyl wrap or graphics (just like paint) will react negatively to prolonged exposure to UV light and atmospheric pollutants. Keeping the car garaged will help keep the films protected from these and extend the life of the wrap. Failure to store your vehicle undercover

REGULAR CLEANING
It’s very important to keep the vehicle clean as dirt and pollution left to sit on the surface will speed degradation. Always remove as much dirt and grit as possible initially with a hose. Then use a mild, non-abrasive detergent and water, with a sponge or soft cloth. Rinse thoroughly with clean water and dry with a quality Chamois or microfibre cloth. For stubborn spot stains such as tar, bird poo or tree sap, use isopropyl alcohol or a citrus-based cleaner. Do this as soon as you notice the contaminant as they may cause permanent damage to the clear over laminate.

PRESSURE WASHING
Although hand washing is the preferred method, it is ok to use a hand-held pressure washer if care is taken. Be sure to keep the nozzle at least 50cm from the surface and directed straight at the surface, rather than at an angle. NEVER spray your perforated window film with a high pressure washer.
Automatic car washes: NEVER use automatic brush-type or Laser Wash machines. These can be very harsh and will likely tear the edges of the vinyl, and destroy the perforated window films.

REPORT AREAS OF CONCERN IMMEDIATELY
Any initial bubbles should settle over the first week or two. The glue on the film takes 72 hours to set, your utmost care is required during this time to allow the film to settle. Check over your wrap on a regular basis, and if you notice any lifting, peeling, fading etc, let us know immediately. Catching a problem in its early stages leaves options for solving them before it’s too late. On certain inverted areas and body contours, you may see some lifting of the vinyl. We will touch up those areas for free for the first year. We use a special primer adhesive on those areas, but can’t guarantee those vinyl “lifts” won’t happen. We can’t replace a panel just for a simple vinyl lift, but do our best to work it back into the valley of the inverted contour.

FILM REJUVENATION
A gloss over laminate may have lost some of its lustre after a while, and swirl marks and imperfections can be apparent. It’s possible to rejuvenate the finish with a liquid wax polish, such as Meguires Gold Class Carnauba Premium Liquid Wax.

* FAILURE TO FOLLOW ANY OF THE FOREGOING INSTRUCTIONS MAY RESULT IN DAMAGE TO THE PRODUCT ITSELF AND TO THE SURFACE ON WHICH THE PRODUCT IS AFFIXED. NEITHER XTREME DIGITAL NOR ANY OF ITS OFFICERS, DIRECTORS, EMPLOYEES, OR OTHER AFFILIATES WILL BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY CLAIMS, LOSSES OR OTHER DAMAGES TO THE PRODUCT, THE SURFACE TO WHICH IT IS AFFIXED, OR ANY OTHER PROPERTY OR PERSON CAUSED BY ANY ABUSE OR MISUSE OF THE PRODUCT OR OTHER FAILURE TO FOLLOW THESE INSTRUCTIONS.

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CAR MAGNETS

PREPARATION
Before affixing the Magnet to a metal surface, be sure all surface paints, clear coats and waxes are cured or hardened. Prior to application, clean the metallic surface and the Magnet with a mild detergent. Wipe with a soft cloth and allow to dry. The Magnet should be at room temperature when applying. Take care when handling the Magnet in extremely cold conditions, as it can become brittle.

DETERMINE THE LOCATION TO PLACE THE MAGNET
Choose a location that is smooth, flat, or only slightly curved and metallic.
Don’t apply the Magnet on an area that isn’t steel or metal or that has extensive non-metallic fillers. Aluminum, wood or fiberglass will not function as a surface.

AFFIX THE MAGNET ONTO THE SURFACE.
Make sure the entire Magnet is flat against the metal surface. Do not place over protrusions (moulding, decals, pin striping, etc.) or concave areas. Ensure there are no air pockets or moisture between the Magnet and the vehicle surface and that corners and edges are smooth and flush with the surface. Curvature on the edges of the Product may result in the Magnet falling off. To adjust the location of the Magnet after placement, remove completely and reposition by lifting from the sides to remove; do not remove from the corners. Please note that sliding the product into position may cause stretching and/or scratching. Take care not to place it in direct or constant sunlight or extreme heat. Long-term outdoor usage of magnets on painted surfaces may result in fading, due to shielding the underlying colour from ultraviolet rays.

MAINTENANCE AND STORAGE
REMOVE THE MAGNET CAREFULLY FOR CLEANING AT LEAST WEEKLY, though some climates or conditions may require daily cleaning. Lift the magnet carefully on the sides, do not pull the magnet off by the corners first. Do not remove the magnet with any sharp objects or fingernails. Make sure the magnet and the corners or edges do not get buckled or folded when removing.
Clean both the Magnet and the metal surface with a mild detergent and wipe with a soft cloth or allow to air dry. Store Magnets flat in a clean, dry place when not in use.
Don’t place other objects on top of a stored Magnet. Don’t store with magnetic surfaces facing each other when multiple magnets are stored together

* FAILURE TO FOLLOW ANY OF THE FOREGOING INSTRUCTIONS MAY RESULT IN DAMAGE TO THE PRODUCT ITSELF AND TO THE SURFACE ON WHICH THE PRODUCT IS AFFIXED, AND MAY ALSO INCREASE THE LIKELIHOOD THAT THE PRODUCT WILL NOT ADHERE PROPERLY AND MAY FALL OFF DURING USE. NEITHER XTREME DIGITAL NOR ANY OF ITS OFFICERS, DIRECTORS, EMPLOYEES, OR OTHER AFFILIATES WILL BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY CLAIMS, LOSSES OR OTHER DAMAGES TO THE PRODUCT, THE SURFACE TO WHICH IT IS AFFIXED, OR ANY OTHER PROPERTY OR PERSON, INCLUDING WITHOUT LIMITATION DAMAGES FOR PERSONAL INJURY, CAUSED BY ANY ABUSE OR MISUSE OF THE PRODUCT OR OTHER FAILURE TO FOLLOW THESE INSTRUCTIONS.

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